This policy explains what information SOFACAFTERS SDN BHD 202601026526 (1688622-D) collects, how we use it, and the choices you have over it.
1. Information We Collect
Personal information — name, email address, phone number, and shipping or billing address.
Payment information — card or other payment details, processed via third-party payment gateways.
Order information — products purchased, order history, and preferences.
Website usage data — IP address, browser type, device information, pages visited, and cookies.
2. How We Use It
Fulfilment — processing and completing your orders.
Communication — updates on your purchase, support, or promotions.
Optimisation — improving our website and service.
Security — preventing fraud and keeping the site safe.
Compliance — meeting legal and regulatory obligations.
3. Sharing Your Information
We never sell or rent your personal information. We do share it with trusted third parties who help us operate — hosting, payment, and shipping partners — and with legal authorities where required. Every partner is contractually bound to protect your data to our standard.
4. Keeping Your Data Secure
We use industry-standard measures, including SSL encryption, secure servers, and regular monitoring. No method of transmission over the internet is 100% secure, though we apply every commercially reasonable safeguard.
5. Cookies
Cookies help us enhance your experience, track performance, and personalise content. You can disable them through your browser, though this may affect site functionality.
6. Your Rights
Access and correction — request access to or correction of your data.
Deletion — request deletion, subject to legal or administrative requirements.
Opting out — unsubscribe from marketing at any time.